2021 Schedule

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Tuesday, Oct 5
1:00pm — 2:30pm
Virtual Workshop
212 attending

Customer Interviews for the Win!

Product teams win through effective customer research. In this session you will discover and try leading practices to eliminate bias and be your best researcher yet. From preparation to execution and synthesis, we learn, discuss, and practice customer interviewing together. Whether you are a new or seasoned product person, we will uncover our inherent biases and overcome them for the win! This session is led by Lieschen Gargano and William Kammersell, product people at Scaled Agile Inc. with more than 15 years of interviewing experience between the two of them.

William Kammersell
Lieschen Gargano Quilling
Hybrid Events for 2021
Starting 5 minutes before a session is live, use the link below to join the live studio audience. If a session fills up, you can also check it out on YouTube Live, embedded below.
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