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Have you ever felt like all you did was check email and Slack? We did too, that is until we found our Heroes!
This is the story of how we kept supporting the business without sacrificing our focus on strategic work. By using our Hero system, we stopped being interrupt driven and started focusing on the important stuff.
Jon Dowdle @jdowdle
SRE team lead @ InVisionApp
Commons on Champa
1245 Champa St.