2016 Schedule

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Growth

Monday, Sep 12
12:00pm — 1:30pm
Location TBA
356 attending

Scaling Customer Success for SaaS

Panel topic idea: Get introduced to Customer Service/Support vs Success and several ways of looking at support the Customer experience as you grow your company. It can either sneak up on you or you can lean into a strategy using lessons learned by other startups. Your speaker, Amy Mustoe, will deliver practical takeaways that startup founders, engineers and customer support teams can start using immediately.