Scaling Customer Success for SaaS
Panel topic idea: Get introduced to Customer Service/Support vs Success and several ways of looking at support the Customer experience as you grow your company. It can either sneak up on you or you can lean into a strategy using lessons learned by other startups. Your speaker, Amy Mustoe, will deliver practical takeaways that startup founders, engineers and customer support teams can start using immediately.
General Assembly (Classroom 1)
3858 Walnut St