UX versus CX: What’s the difference?
User experience is a core business differentiator for tech oriented and tech enabled businesses. Customer experience applies many of the same UX principles and ideas to the relationship between a business and its customers. In this panel, a group of veteran UX and CX pros will discuss their fields highlighting similarities and differences in scope, approach, tactics and their overall worldview. You will come away with a better understanding of both, whether your interest lies in career advancement, adding a new perspective to your organization, or simply to learn.
• Angela Craven, Lead User Experience Designer, Slice of Lime
• Kelley Poturalski, Product UX Designer, AUTOPAY
• Kelly Ohaver, Client Experience Manager, City of Centennial
• Eryc Eyl, Senior Analyst, E-Source
Hosted by: Slice of Lime