Customer delight is the foundation of startups' growth and success. Designing delightful products, experiences, and services lead to repeat business and customer referrals, decreasing marketing costs and increasing sales. But, how do you understand your customers' needs and how can you do more than just satisfy them? This lively discussion includes three successful entrepreneurs who have built their companies through a deep understanding of their customers and by delighting them.

Featuring:
Sydney Alfonso, Etkie
Aidan Chopra, Bitsbox
Niki Koubourlis, Bold Betties

**Do you have a question or topic for Sydney, Aidan and Niki? You can reach our moderators before the session by tweeting your questions to @createstartups #impactyourpanel #designingdelight #DENStartupWeek.

Learn More:
www.etkie.com
www.bitsbox.com
www.boldbetties.com
http://linkedin.com/in/aidan-chopra-0935b54

Creative Startups is the leading startup accelerator for creative industries entrepreneurs. With accelerators in 3 USA locations, the Middle East, and Malaysia, we have graduated 92 startups who have gone on to raise $49 million in financing, generate $27 million in new revenues and create 450+ jobs for creatives.
www.creativestartups.org