2015 Schedule

C3927DC8-5C3A-442C-9D1D-51BD87399904@1.00xCreated with sketchtool.
Back to schedule

Growth

Tuesday, Sep 29
12:00pm — 1:30pm
Zayo Group
329 attending

Build A Winning Client Success Team

With the rise of SaaS and other high-touch service models comes a need for a rockstar team of people to manage, nurture, and grow their client base.

Learn how best to develop and engage these teams for your business, react to the challenges along the way, and how our panelists view success.

Panelists include:
Mark Lucier, Director of Accounts at Round Pegg
Kelly McMahon, VP of Demand at SpotXchange
Amy Mustoe, Senior Director of Customer Success at SendGrid
Jenn Tomaszewski, Director of Support at Craftsy